Description
Price: $40.04
(as of Mar 02, 2026 06:38:04 UTC – Details)
From the brand
Lively Jitterbug Smart4
Lively Jitterbug Flip2
Lively Mobile2
Only Compatible with Lively Phone Service: The Jitterbug Smart4 is only compatible with Lively phone service; plans include unlimited talk, text and 24/7 access to Lively’s caring team
Simple Cell Phone: This is our simplest smartphone yet, with a pre-installed SIM card, larger 6.7” screen, easy-to-navigate menu, voice calling, real-time call captioning and Urgent Response button
Help When You Need It: Once your new phone is activated with Lively, the Lively team is here to help if you want to learn more about your phone, need a ride, have a health concern, or an emergency
Online Activation: Activate your phone online for easy setup, and for additional questions, call our customer service agents for questions about your service and phone
Why Lively: Lively offers Jitterbug cell phones and Lively medical alert devices that can help seniors feel connected, safe and healthy
Monica Mitchell –
Great Phone for Seniors â Simple, Loud, and Thoughtfully Designedâ
I purchased the LIVELY Jitterbug Smart4 for my 93-year-old mom, and itâs been a fantastic choice overall. Sheâs never been very tech-savvy, but this phone is designed with clarity and simplicity in mind. The large screen, big text, and straightforward menu make it easy for her to use without getting overwhelmed.The speaker is loud and clear, which is a huge plus for anyone with hearing difficulties. She can hear it ring from another room, and phone calls are crisp and easy to follow. The touch screen is responsive, and the simplified home screen keeps everything she needsâlike the phone, camera, and messagesâright up front.Setup was relatively easy, and customer support through Lively has been very friendly and patient. Just note that the phone must be activated with a Lively planâitâs not compatible with other carriers, so make sure that works for your needs before purchasing.The only slight downside is the learning curve that comes with any smartphone for someone her ageâbut with time and encouragement, sheâs gotten the hang of calling, texting, and even using the camera.â Excellent for seniors with vision or hearing concernsâ Large icons, simple interface, and great supportâ Peace of mind with emergency features if neededI feel good knowing sheâs connected and safe with a phone that was truly made for her stage in life. Would definitely recommend to others caring for elderly parents.
Sarna Pendergrass –
Easy to use one handed.
Got this for my brother who had a stroke. Easy for him to use one handed and had everything he needed.
Chris Hart –
A good option for seniors or young people
The phone was not too difficult to activate online, once you find the activation page. You have to activate it with Lively, it cannot be used on any other service.It is large enough for most people to see the screen well. It has a clear and simple menu, which can be adjusted as needed in the options. For a Senior who can learn, it will not take much effort to master the phone. Since it is an android, some features from google are available. An account from google will help transfer contacts to the phone. It is able to share location with other users of Google Maps without purchasing the Lively upgrade to track the phone location in a separate app. We are not using the advanced emergency response services from Lively yet but expect to in the future.For Seniors who cannot learn there are a couple of issues. It does not have a lift to wake feature, requiring the push button on the side to be pressed. This can be confusing for a person with some dementia to learn if they are transitioning from an Iphone to this phone. Another issue is the contact list provided through Google contacts permits favorites which are displayed on the top of the list if you open contacts, or if you open the phone app, but not if you open texts. These minor differences may be hard to learn for someone without a memory. The solution is probably to delete all of the contacts except a few critical ones, and eliminate the favorites. It is also possible to turn off the lock screen to make access simpler, but it will have no security at that point.We will see how it works, and I may update this review. At this point it appears to be the best option for a simple phone with actual features.
Amazon Customer –
No speed dial Misleading Unlimited Data. No refund on phone if returned
I purchased the Jitterbug phone for my sister and unfortunately it did not work out. The reason why I returned it was there is no speed dialing. To make a call it required 5 steps. And It was not possible to add a contact to the menu.I called to cancel the cell plan and they refused to refund the $68 or prorate it. I only had the phone for about a week and spent all that time trying to get the phone to work. You read all about how you have 30 days to try it out. I thought if it didn’t work out I would not be charged for the monthly phone plan or it would be prorated. I feel this is misleading. And I have been taken advatage of.There are a lot of other problems.Unlimited DataUnlimited data plan slows down after 20 gb. From 300 mg to 128 kb. It crawls. And if you think 20 gb is a lot it is not. My sister is in a nursing home, their wifi is always down and she uses between 35 – 40 gb a month. Just playing games. No video, no music just games.Setup:It took more than 2 hours to setup the phone. Activation took 40 mins. They would not contact me directly to an agent to help me set up the phone. I had to wait 15 mins while they reset the phone. I had to call back 3 times each time I had to wait 15 mins then call back. I was also disconnected once. After an hour I finally reached an agent who was great, Diane, she remotely accessed my phone and did a great job. the call lasted 68 mins.Factory Resets:I had to do 2 factory restarts. This is when the phone is comepletly wiped. And you have to start all over again. One time it was because of an update. One time my sister got to a blank screen, I don’t know how she did it, and the home key would not work. Restart did not help. I had to do a factory reset.The phone is 4g not 5g. You might be surprised, but this does make a difference.I don’t write reveiws, positive or negative but I am so upset. I write this reveiw to help you in your research find a good phone for your love one.
Ed Gaillard –
Lively phone
I bought this for my 85-year-old mother. The keys are large enough for her to see and The screen is nice and bright. I had no problem setting this up for her nor teaching her how to use it. It’s a great phone for an elderly person.
Poohbear –
Easy to use
Great display, easy to use. It is a little slow but fine for my elder parent to use. Though the speaker phone even at max volume does still sound a bit low for my hearing impaired parents. If you have hearing aids it does have options for this. Unfortunately my parents do not so this option is of no use to me personally.
Deanne Boonstra –
Great phone
Great phone for my mother in-law. Very easy for her to use.